About us:

We are on a mission to curate experiences for authentic connection. Base is bringing together the leaders, scholars, and artists of a city to spark human connection, surprise, and belonging.

Base is a fast-growing, venture backed startup proudly based in Miami, FL. You can read more about our contribution to the city’s burgeoning startup ecosystem in Refresh Miami.

Diversity is reflected and measurable within our founding team. Technology is a tool we use to create member experiences upon this same foundation.

The Role:

The General Manager of Base Chicago has the mindset of a CEO. Each city GM will integrate the proven playbook from Miami HQ, into your respective region’s ethos and culture. You will be fully responsible to get from 0 to 1 launching a new club. Operational excellence is mission critical. You will work directly with the founding team.

Key Responsibilities:

• Develop and execute Base Chicago’s long-term vision, goals, and strategic plans.
• Collaborate with the founding team to align operations with the overall mission.
• Oversee day-to-day club operations, ensuring seamless coordination of all Chicago departments.
• Monitor and enhance operational efficiency, quality, and member satisfaction.
• Develop and manage the annual budget, closely monitoring expenses and revenue.
• Implement financial strategies to drive profitability and sustainable growth.
• Regularly engage with members to understand their needs, preferences, and feedback.
• Provide strong leadership to recruit, build, and establish a local team.
• Collaborate with the Customer Success department to attract new members and retain existing ones.
• Ensure the Chicago club operates in compliance with all Base HQ standards.
• Foster relationships with members, event partners, and the broader Chicago community to enhance the club's reputation and presence.

Qualifications:

• Bachelor's degree in Business, Hospitality, or a related field (Master's degree is a plus).